Campus/Business Unit:Vega School - Johannesburg Campus
Direct Reporting Line:Vice Principal - Operations
To ensure an educational / social / personal / supportive experience for the students which maximizes his/her experience and development at Vega. To ensure completion of all student administration.
09:00 to 18:00 or 10:00 to 19:00 Monday to Thursday
08:00 to 17:00 Fridays (flexible)
May be required to work up to two Saturdays a month 08:00 to 13:00
Minimum: Bachelor's Degree
Ideal: BA Degree in Business Administration/ BA HR/ BA Public Relations
Must have an understanding of higher education sector.
Excellent time management skills.
Display high levels of initiative.
Excellent communication (written and verbal) and interpersonal skills.
Ability to work independently in a pressured environment and meet deadlines.
Accuracy and attention to detail is essential.
Strong administrative and organisational skills and a love for education.
Minimum 2 years administration or academic assistant experience (preferably in a higher education environment).
Key Performance Area:
Manages specific student portfolio to optimise student experience.
Primary contact person for all academic issues an allocated portfolio of students.
Monitors performance of at risk and potentially at risk students to involve parents proactively where necessary.
Refers specific student cases to wellness navigators for counselling, e.g. students handing in assignments late, absences.
Builds relationships with students and direct them to the correct person to assist with either academic or emotional challenges.
Facilitates the process whereby students adjust to the tertiary environment by coordinating student support services.
- Campus Environment.
- Must be able to work evenings and Saturdays when required.
- Preferably equity candidate.